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                      Home GENERAL

                      Sympathy versus Empathy

                      Dr Vidya Hattangadi by Dr Vidya Hattangadi
                      October 21, 2024
                      in GENERAL, Psychology
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                      Empathy and sympathy are two terms that are often used interchangeably. But only one of them allows people to connect deeper than surface level that is empathy. According to the American Psychology Association Dictionary of Psychology, the definitions of sympathy and empathy are as follows:

                      When we sympathize with someone’s unfortunate situation, we feel bad for them. We have thoughts and feelings about what they are going through but we don’t have a deep understanding of how they are feeling. Empathizing with someone’s circumstances means we are taking the time, effort, and mental space to fully appreciate and understand how they feel. Empathy is a regularly used, but poorly understood, concept. It is confused with related words such as sympathy, pity, mercy, understanding etc. In older times, in my individual childhood and youth it was common practice, we younger people would pay respect to older people and kids, if a neighbour or known person required help, we would rush to help. Wishing pleasantries was common etiquette then. These small deeds kept a community unified and safe. We were more empathetic. Somehow, I cannot use words just to sympathise with somebody. I hate lip sympathy which is expressed in words but that is not shown in actions.

                      The term “attention seeker” is often used to refer to someone who constantly wants and actively seeks sympathy from others. This behaviour can be evidently seen in various ways, such as constantly sharing personal problems, amplifying difficulties, or using emotional manipulation to gain sympathy. And we see drama of some people who sympathise for the sake of lip sympathy.

                      When we practice empathy, we dive into the depth of other’s emotions and imagine ourselves in their situation. It is not about how we feel about their experience but rather we are putting ourselves in their shoes, imagining going through what they’re going through and feeling their emotions.

                      Empathy is shown in how much compassion and understanding we can give to another. Sympathy is more of a feeling of pity for another. Empathy is our ability to understand how someone feels while sympathy is our relief in not having the same problems. Expressing sympathy can seem like saying, ‘I am sorry for you,’ ‘I wish I could do something for you,’ ‘God’s not ben fair with you’ etc…etc.  But expressing empathy feels more like, I understand what you are going through, I want to help you, tell me what can I do for you?

                      Although both words are used in situations that involve emotions, they cannot be used interchangeably as they have different meanings. The main difference between sympathy and empathy is how we express and experience our emotions toward someone’s situation. 

                      For instance, if your friend tells you that their dog recently passed away, you sympathize by saying “I’m sorry for your loss.” But if you empathize, you will imagine yourself losing a beloved pet and feeling the grief and loss that come with that experience.

                      Uninvited Advice vs. Active Listening: When people empathise, they listen carefully, they understand the problem and try to plug it. Sympathizing does not involve feeling emotions; therefore, when we hear about someone’s problem, we immediately feel the urge to fix it because we pity them. We start giving unsolicited advice, without going in depth of someone’s problem. It is easier to advise or give solution rather than validate someone’s experiences. While empathising, we connect deeply to other’s experience. We ask questions to understand, we practice active listening, read their facial expressions and body language and behave sensitively to their needs.

                      According to Edith Stein, a German phenomenologist (who studies phenomena), empathy can be facilitated. It also can be interrupted and blocked, but it cannot be forced to occur. Why is empathy so unique? According to Stein, empathy happens to us; it is indirectly given to us, it is elemental. When empathy occurs, we find ourselves experiencing it, but we cannot directly cause it to happen to us. This is the characteristic that makes the act of empathy exceptional and therefore it cannot be taught. Instead, promoting attitudes and behaviours such as self-awareness, tolerant, positively regard others, good listening skills, and self-confidence are suggested as important in the development of empathetic attitude. A lot of willingness is required in a person to develop empathetic approach.

                      The world today needs empaths, but only 1 to 2 percent of the population can feel and absorb the emotions surrounding them.  An empath is like a sponge that absorbs the people’s problems and takes them as his or her own. Empaths have a higher sensitivity to certain people, places, or sounds. Empaths try to help others wholeheartedly. 

                      Tags: Attention seekerCompassionDr. Vidya HattangadiEdith SteinEmpathyHearingListeningPhenomenologistSympathy
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                      Dr Vidya Hattangadi

                      Dr. Vidya Hattangadi is an accomplished academician, researcher, and thought leader with over four decades of combined experience 20 years in managerial roles in industry and 24 years in management education. She holds a PhD in Marketing Management from Savitribai Phule Pune University and a D.Litt. from the University of Mumbai for her post-doctoral published work. She is a prolific writer and blogger, Dr. Hattangadi runs the widely read blog www.drvidyahattangadi.com, which enjoys strong organic traffic and engages readers across a broad spectrum of subjects, including management, leadership, psychology, social trends, music, current affairs, and politics and psychology. Her blog is 12 years old. Her experience of combining knowledge of industry work with an academic background creates a powerful, "pracademic" profile that bridges the gap between theoretical knowledge and practical application. This hybrid approach has made her a powerful Professor in the classrooms and she has produced graduates who are not just knowledgeable, but industry-ready. She worked for Maratha Mandir’s Babasaheb Gawde Institute of Management Studies as Director, Research Head and Professor. She has written a fortnightly column for The Financial Express from 2017 to 2021 and has contributed extensively to leading publications such as The Hindu, Free Press Journal, and The Economic Times. Her articles are known for their analytical depth, clarity, and relevance to contemporary issues. Dr. Hattangadi has successfully guided 35 PhD scholars in Management Studies across institutions such as the University of Mumbai, SNDT Women’s University, and Yashwantrao Chavan Maharashtra Open University (YCMOU) and Guglielmo Unimarconi Italian University. Currently, she is working on her YouTube channel "Vidya's Vidya" mentoring doctoral researchers in the areas of Finance, Strategic Management, Organizational Behaviour, Human Resource Management, and Marketing Management. She is an accomplished author, she has written books on Strategic Management, Buyer Behaviour, International Business and Entrepreneurship Management, Faith Economy, contributed chapters to four edited volumes of books, and published over 350 research papers in national and international journals. Her scholarly work has strong visibility and impact, reflected in her robust presence on Google Scholar, Research Gate, Vidwan etc. Her research in all fields of management studies is truly ground-breaking. The rigor and depth of her knowledge have set a new standard in our field of management studies.

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