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              The Invention of the Shopping Cart and Its Psychological Impact on Consumer Behaviour

              The Invention of the Shopping Cart and Its Psychological Impact on Consumer Behaviour

              Organizational structures  shape company’s value creation

              Organizational structures  shape company’s value creation

              What is Asset Specificity?

              What is Asset Specificity?

              Do you know who Owns Corporations?

              Do you know who Owns Corporations?

              Arrival of my new book on Faith Economy co-authored by Dr. Shilpa Shinde

              Arrival of my new book on Faith Economy co-authored by Dr. Shilpa Shinde

              What are Treasury Bills?

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              What is SERVQUAL Model?

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              “It all Starts with Nescafe”

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                Educational Leaders who fought for women’s education did not seek validations from society

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                Experiential learning is the future

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                How to write an appropriate title 

                How to write an appropriate title 

                Can India regain the title of Vishwaguru?

                Can India regain the title of Vishwaguru?

                What are the problems faced in online lectures?

                What impact can Knowledge have on Society?

                A Big Salute all our teachers!!!

                What is Triple Helix Model for innovation?

                Where in the world teachers are most respected?

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                  Importance of Citation in Research

                  What is Autoethnography style of PhD

                  Can scholarly articles/papers from blogs be cited in research work?

                  The complete guide on how to select the right PhD topic

                  All you wanted to know out how a PhD thesis is assessed?

                  Mixed Method Research is Most Suitable

                  What is the difference between economic bubble and economic boom?

                  How to write a Research Paper?

                  Case Study is one of vital type of research

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                    American Hegemony is at critical juncture 

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                    Impact of the Thucydides Trap and Clash of Civilization  on International Businesses

                    Impact of the Thucydides Trap and Clash of Civilization  on International Businesses

                    Launch of my book  titled “International Business”

                    Launch of my book titled “International Business”

                    Gift City is becoming India’s Capital Gateway

                    Gift City is becoming India’s Capital Gateway

                    The science of Psephology

                    The science of Psephology

                    What is the Future of BRICS Currency?

                    What is the Future of BRICS Currency?

                    Ram Mandir tableau graced the 75th Republic Day of India

                    Ram Mandir tableau graced the 75th Republic Day of India

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                      Guiding 35 PhDs: A Journey of Mentorship, Transformation and Academic Fulfilment

                      Guiding 35 PhDs: A Journey of Mentorship, Transformation and Academic Fulfilment

                      The Story Behind the song “Khoya Khoya Chand” from Film Kala Bazar

                      The Story Behind the song “Khoya Khoya Chand” from Film Kala Bazar

                      Arrival of my new book on Faith Economy co-authored by Dr. Shilpa Shinde

                      Arrival of my new book on Faith Economy co-authored by Dr. Shilpa Shinde

                      The story behind the Swedish word Lagom which means Just Enough

                      The story behind the Swedish word Lagom which means Just Enough

                      Lasting friendship between R.K.Narayan and Graham Green that shaped the famous film novel ‘The Guide’

                      Lasting friendship between R.K.Narayan and Graham Green that shaped the famous film novel ‘The Guide’

                      Mumbai’s Historic Single Cinema Screen Maintains Brand Loyalty of Marathi Cinema Viewers 

                      Why Memories are a fuel of our life

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                      Can empathy be taught?

                      Dr Vidya Hattangadi by Dr Vidya Hattangadi
                      September 26, 2022
                      in Human Resources Management
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                      Can empathy be taught?

                      empathy1Empathy is a regularly used, but poorly understood, concept. It is confused with related words such as sympathy, pity, mercy, understanding etc. In older times, in my distinctive youth it was common to see younger people would pay respect to older people and kids, if a neighbor or known person required help, we would rush to help. Wishing pleasantries was common etiquette then. These small deeds kept a community unified and pretty safe.

                      But, as we have started living in more globalized society, a lot of these social conventions are diluted and lost. We have become more self-centered, and less bothered about our surroundings. In an age of super fast internet communication, we are no longer bounded by our own community and we are witnessing a big change of people have stopped bothering for their culture and societal norms.

                      Empathy is described in dictionary as ‘the action of understanding; to be aware of somebody’s pain or distress, being sensitive to another person’. It also means vicariously experiencing the feelings, thoughts, and experience of others.

                      Can empathy be taught? NO. An Empath is born and not created. Empathy is a genetic trait. According to Edith Stein, a German phenomenologist, empathy can be facilitated. It also can be interrupted and blocked, but it cannot be forced to occur. Why is empathy so unique? According to Stein, empathy happens to us; it is indirectly given to us, it is elemental. When empathy occurs, we find ourselves experiencing it, but we cannot directly cause it to happen to us. This is the characteristic that makes the act of empathy exceptional and therefore it cannot be taught. Instead, promoting attitudes and behaviors such as self-awareness, tolerant, positively regard others, good listening skills, and self-confidence are suggested as important in the development of empathetic attitude. A lot of willingness is required in a person to develop empathetic approach.

                      According to Daniel Goleman – author of emotional intelligence, empathy is defined as understanding the emotional makeup of people and, treating people according to their emotional reactions.  Goleman and other emotional intelligence researchers have constantly identified empathy as a core component of emotional intelligence and a powerful interpreter of success in many professions. Empathy helps us to develop deep levels of rapport and trust.

                      empathy2People who have poor empathy skills are not good team players at work place. They cannot make good leaders and they are disastrous in a team. It can lead to conflict due to lower understanding of other’s feelings, misinterpretation of action leading to misunderstanding.  Without empathy we feel lonely within a relationship. Lack of empathy can cause organizations to make terrible blunders that isolate their customers, suppliers or employees and it can even provoke hostility inside and outside the organization.

                      It is important to understand that some people though they feel empathetic, have trouble with displaying their abilities. For instance, some adults would shrivel from offering a wounded person first aid, not because they are merciless but because they have trouble coping with their own emotional reactions to the other person’s plight. Empathy is displayed in various degrees; with practice and an understanding of psychology, we can probably develop stronger empathic skills. Empathy is a gift most people have, to varying degrees.

                      The development of empathy begins very early in life. The seeds for empathy are planted by receptive parenting during the infant-toddler period. Empathy then begins to grow during preschool. However, it is during the elementary school years that empathy either takes root or becomes a way of life or emotional insensitivity sets in. Empathetic teens and adults really blossom and give joy to those around them. Society tries to avoid those people who lack empathy.

                      I recall a beautiful and popular song; its lyrics go like this, “I feel sad when you’re sad, I feel glad when you’re glad, if you only knew what I’m going through, I just can’t smile without you.” This song describes empathy for the loved ones.

                      Tags: Can empathy be taughtDaniel GolemanDr. Vidya HattangadiEdith SteinEmotional intelligenceEmpathEmpathy
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                      Dr Vidya Hattangadi

                      Dr Vidya Hattangadi

                      Dr. Vidya Hattangadi is an accomplished academician, researcher, and thought leader with over four decades of combined experience 20 years in managerial roles in industry and 24 years in management education. She holds a PhD in Marketing Management from Savitribai Phule Pune University and a D.Litt. from the University of Mumbai for her post-doctoral published work. She is a prolific writer and blogger, Dr. Hattangadi runs the widely read blog www.drvidyahattangadi.com, which enjoys strong organic traffic and engages readers across a broad spectrum of subjects, including management, leadership, psychology, social trends, music, current affairs, and politics and psychology. Her blog is 12 years old. Her experience of combining knowledge of industry work with an academic background creates a powerful, "pracademic" profile that bridges the gap between theoretical knowledge and practical application. This hybrid approach has made her a powerful Professor in the classrooms and she has produced graduates who are not just knowledgeable, but industry-ready. She worked for Maratha Mandir’s Babasaheb Gawde Institute of Management Studies as Director, Research Head and Professor. She has written a fortnightly column for The Financial Express from 2017 to 2021 and has contributed extensively to leading publications such as The Hindu, Free Press Journal, and The Economic Times. Her articles are known for their analytical depth, clarity, and relevance to contemporary issues. Dr. Hattangadi has successfully guided 35 PhD scholars in Management Studies across institutions such as the University of Mumbai, SNDT Women’s University, and Yashwantrao Chavan Maharashtra Open University (YCMOU) and Guglielmo Unimarconi Italian University. Currently, she is working on her YouTube channel "Vidya's Vidya" mentoring doctoral researchers in the areas of Finance, Strategic Management, Organizational Behaviour, Human Resource Management, and Marketing Management. She is an accomplished author, she has written books on Strategic Management, Buyer Behaviour, International Business and Entrepreneurship Management, Faith Economy, contributed chapters to four edited volumes of books, and published over 350 research papers in national and international journals. Her scholarly work has strong visibility and impact, reflected in her robust presence on Google Scholar, Research Gate, Vidwan etc. Her research in all fields of management studies is truly ground-breaking. The rigor and depth of her knowledge have set a new standard in our field of management studies.

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