Management

The major principle to handle crisis is governing communications. To be upfront with customers, to talk the truth and keeping...

Organizations which deliver the highest quality of service or products are the ones who receive the most customers. The eminence...

The ultimate goal of TQM is to foster customer loyalty by delivering service that will keep customers’ purchases repeating. TQM...

In 1963, the free-market philosopher Milton Friedman described corporate social responsibility as "fundamentally subversive", writing that corporate responsibility is the...

Each unicorn today has its own story with a list of its strengths and weaknesses. Valuing unicorns is a sophisticated...

Needs, wants and desires are the three important terms in marketing. No matter how similar they might seem, there are...

Today’s workforce which includes a cross-section of Boomers, Gen X, Millennials and Gen Z has distinct wants, needs and ways...

Combining a SWOT analysis with TOWS strategies gives small and large businesses the foundation they need to build their companies...

As technology continues to improve, companies will be forced to adapt, change or die. They need to remain customer centric....

bad bank experiments have worked well around the world. It will work well in India too because it will reduce...