RBI Treasury Bills (T-Bills) are considered a good investment primarily because they offer an exceptional combination of safety, high liquidity, and predictable, short-term returns, making them ideal for risk-averse investors and for managing short-term financial needs.

Treasury Bills (T-bills) are short-term money market instruments issued by the Government of India through the Reserve Bank of India (RBI) to meet the government’s short-term funding requirements. Considered one of the safest investment options in the financial market, T-bills are backed by a sovereign guarantee and offer high liquidity with predictable returns. These instruments are issued at a discount to their face value and redeemed at full face value upon maturity. The difference between the issue price and the redemption value represents the investor’s return.

This article explains the meaning of treasury bills, their types, features, benefits, limitations, and working mechanism.

Treasury Bills Meaning

Treasury bills are short-term debt instruments issued by the RBI on behalf of the Government of India in the form of promissory notes. They do not carry any coupon or interest payments and are therefore classified as zero-coupon securities.

The primary objective of issuing treasury bills is to meet the short-term financial requirements of the central government. For investors, T-bills are among the safest investment avenues, offering the highest level of liquidity among government securities.

Types of Treasury Bills in India. Treasury bills in India are issued in four fixed tenures:

1. 14-day Treasury Bills
2. 91-day Treasury Bills
3. 182-day Treasury Bills
4. 364-day Treasury Bills

While the tenure of each category remains fixed, the issue price and yield fluctuate depending on factors such as total bids received, prevailing interest rates, RBI’s monetary policy stance, and the government’s funding needs.

Features of Treasury Bills:

1. Zero-Coupon Instruments

Treasury bills do not offer periodic interest payments. Instead, investors earn returns through capital appreciation—the difference between the discounted purchase price and the face value received at maturity.

2. Short-Term Tenure

With maturities ranging from 14 days to 364 days, T-bills are ideal for investors seeking short-term parking of funds with high liquidity and minimal risk.

3. Low-Risk Investment

Backed by the Government of India, treasury bills carry virtually no credit risk. They are considered safer than fixed deposits and often provide better post-tax efficiency for similar tenures.

4. High Liquidity

T-bills can be easily sold in the secondary market before maturity, making them highly liquid instruments.

Who Issues Treasury Bills? In India, treasury bills are issued by the Reserve Bank of India, which has been conducting T-bill issuances since 1917. These bills are issued through periodic auctions held on RBI’s electronic platform known as E-Kuber. Participants in these auctions include banks, primary dealers, financial institutions, mutual funds, trusts, and individual investors.

Banks also use treasury bills to: 1. Raise funds through repo transactions with RBI 2. Fulfil their Statutory Liquidity Ratio (SLR) requirements 3. Minimum Investment in Treasury Bills 4. The minimum investment amount for treasury bills is ₹10,000, and additional investments must be made in multiples of ₹10,000. Upon maturity, the maturity value is automatically credited to the investor’s linked bank account.

Conclusion

Treasury bills are an excellent investment option for conservative investors seeking safety, liquidity, and predictable short-term returns. With sovereign backing, flexible tenures, and ease of access, T-bills play a crucial role in both government financing and investors’ short-term financial planning.

I want to talk about a brand  which is an iconic single-screen theatre deeply dedicated to screening of Marathi-language films and supporting regional culture. Bharatmata Theatre in Parel/Lalbaug of Mumbai remains a vital brand and home for Marathi cinema lovers.

Originally opened as Lakshmi Theatre in 1937 and renamed in 1941, it has a long history deeply tied to local mill workers and regional film culture. Some brands build deep trust by putting their community first. It is one of Mumbai’s oldest surviving single-screen cinemas, Bharatmata Cinema which stands as a unique cultural institution, screening Marathi films since the late 1930s. This cinema, located in the heart of the former mill area of Lalbaug Parel, it was established to entertain mill workers, who were predominantly local Maharashtrians. The cinema hall, now managed by Kapil Bhopatkar, the third generation of Bhopatkar Family is a testament to his family’s legacy. After his grandfather Sadashiv Bhopatkar acquired and renamed it Bharatmata from Laxmi Cinema in the 1940s, reflecting the patriotic passion of the era of pre-independence of India.

During the heydays of Mumbai’s textile mills, many mill workers came to Bharatmata Cinema not only for entertainment but also because it served as a familiar community space. Workers often carried their tiffin (lunch box) and would eat their meals in or around the theatre premises before or after a show, particularly on holidays, during long breaks, or when attending matinee screenings. The theatre management was known to be accommodating of this practice, which strengthened theatre’s bond with its core audience.

This seemingly small gesture became part of Bharatmata’s value chain and brand identity.  Customer intimacy – the theatre understood the needs and habits of textile mill workers rather than imposing rigid rules. Community orientation – the theatre functioned as more than a cinema, it acted as a community centre.  It became a social gathering place for the working-class community of Parel and Lalbaug. The theatre-maintained customer loyalty by making patrons feel welcome, and it earned exceptional loyalty that lasted for generations. Authentic brand positioning – Bharatmata became known as “the mill workers’ theatre,” a reputation built through lived experiences rather than advertising.

The theatre focused on efficient operations rather than luxury. It maintained affordable ticket prices, clean premises, and dependable projection and sound systems. Costs were carefully controlled, allowing the theatre to remain financially sustainable. The theatre acted as the spiritual home of Marathi cinema, premiering classics and blockbusters by legends like V. Shantaram and Dada Kondke.  Namdeo Dhasal met the iconic Marathi lyricist and poet G. D. Madgulkar (popularly known as GaDiMa) at Mumbai’s Bharatmata Theatre, it proved to be a pivotal turning point that changed Dhasal’s literary trajectory forever.

Since its inception, Bharatmata has been deeply connected to the local Marathi film industry. The theatre personalised its show timings to match the shifts of mill workers of the Girangaon area, ensuring their loyal audience could attend screenings after work. Over the years, it witnessed the rise of Marathi cinema with films starring iconic actors like Jayshree Gadkar, Arun Sarnaik, Suryakant, Chandrakant, Dada Kondke, Nana Patekar and the likes. It also became a hotspot for the comic genius of stalwarts such as Ashok Saraf and Laxmikant Berde, whose films consistently drew large crowds. Bharatmata became the premier venue for Marathi film blockbusters, hosting grand premieres for legends like Dada Kondke and V. Shantaram. Though the legendary filmmaker V. Shantaram virtually owned Plaza Cinema in Dadar, Mumbai.

Dada Kondke’s iconic comedies starting from Songadya (1971) to Vajvu Ka (1996). Bharatmata has a special bond with the legendary Dada Kondke. All his films enjoyed long runs at the theatre, with several achieving jubilee status (completing 25 or 50 weeks). Even his two Hindi films, Aage Ki Soch (1988) and Khol De Meri Zubaan (1989), were crowd-pullers. When new Marathi films were unavailable, Bharatmata would re-screen Kondke’s films, with audiences returning to fill the seats again. For instance, in 2019, Dada Kondke’s Tumcha Aamcha Jamala (1976) and Andhala Marto Dola (1973) outperformed the new releases of that week, which is a testimony to his lasting appeal. Bharatmata’s association with Kondke was unbreakable bond.

In the mid-90s, the Marathi film industry went through a rough patch, leading to a challenging phase for Bharatmata. Most Marathi films of that period had regional themes aimed at rural audiences, making it difficult for urban viewers to connect. However, a few exceptions like Chalu Navra Bholi Baiko (2002) and Pachadlela (2004) did well at the box office. Despite keeping ticket prices low, with stall seats priced at just Rs. 50 and balcony seats at Rs. 60, the theatre struggled to survive.

In 2010, Bharatmata Cinema faced another hurdle when the National Textile Corporation (NTC), which owns the land, issued an eviction notice due to the lease expiring. This news rallied the Marathi film industry and political parties, who supported the theatre’s fight to continue operations. Though the case is still in court, Bharatmata continues to function, much to the relief of its loyal patrons.

It faced the threat of closure until Shwaas (2004) came to its rescue. The 2004 Marathi film Shwaas helped revive Bharatmata Cinema in Mumbai by pulling the iconic single-screen theatre out of a major financial slump during a difficult low patch for regional cinema. During the mid-1990s and early 2000s, Bharatmata Cinema faced a severe financial lull following the decline of the surrounding textile mills. The massive critical and commercial success of Shwaas in 2004 brought large audiences back to the historic venue, revitalizing its operational state.

Shwaas was India’s official entry to the Oscars that year which marked a turning point for the Marathi film industry, reviving its fortunes with high-quality, content-driven films. Bharatmata once again thrived, screening hits like Nishikant Kamat’s Dombivali Fast (2005) and Mahesh Manjrekar’s Mee Shivaji Raje Bhosale Boltoy (2009). Audiences returned in hordes, filling the theatre as before, proving that good content could still pull crowds, even with the affordable ticket prices that Bharatmata maintained compared to nearby multiplexes charging Rs. 200 or more.

For adapting to modern technological advancements, Bharatmata upgraded to digital projection in 2012, enhancing both picture and sound quality. The theatre continued to attract moviegoers, especially for Marathi films. Remarkably, Kaul (2016) completed 100 days at Bharatmata, a feat in an era when even Hindi films typically run for only two to three weeks.

When the Marathi blockbuster Sairat was released in 2016, the song “Zingaat” became a cultural phenomenon. Recognising the audience’s enthusiasm, Bharatmata Cinema installed a small podium near the screen where viewers could dance during the “Zingaat” sequence without obstructing others’ view.

The Bhopatkar family’s initiatives demonstrates several strategic management lessons:  1. customer experience innovation: Instead of discouraging audience participation, the theatre embraced it and designed the space accordingly. 2. Value chain enhancement – the physical infrastructure (operations) was modified to improve the entertainment experience, adding value without changing the core product—the film. While multiplexes emphasised comfort and silence, Bharatmata differentiated itself by celebrating the participatory culture of Marathi cinema audiences. 3. The podium transformed movie-watching into a shared celebration, reinforcing the theatre’s emotional bond with its patrons. The initiative was consistent with Bharatmata’s long-standing identity as a people’s theatre that understood and respected its audience’s traditions.

This is an excellent illustration that value chains are dynamic rather than static. Bharatmata did not merely exhibit films; it continuously adapted its operations to create memorable customer experiences. The earlier practice of welcoming mill workers with their tiffin boxes and the later decision to provide a dancing podium for “Zingaat” both reflect the same philosophy: understanding customers deeply and modifying operations to enhance value. These seemingly small operational decisions contributed significantly to the theatre’s enduring brand equity.

During the shutdown of COVID-19 pandemic in 2020 and the theatre remained closed for several years for much-needed restoration. It reopened on March 24, 2026, after a major upgrade by third-generation owner Kapil Bhopatkar in partnership with One Cinemas and Mukta A2 Cinemas. It retained its classic heritage exterior while updating the inside with plush new seating, air-conditioning, Dolby audio, and modern laser projection.

Kapil Bhopatkar is  a story writer, dialogue, and screenplay. He is known for his story writing for web series /movies such as Asambhav and Andharmaya both released in 2025.

Despite the many challenges it has faced over the decades, Bharatmata Cinema remains a cherished institution, reflecting the resilience and pride of Marathi cinema. It continues to fulfil its original purpose of providing quality entertainment at affordable prices, staying true to its roots while adapting to the changing times. Bharatmata truly remains an enduring symbol of the city’s cultural heritage. Bharatmata kept the price affordably low for a decade. Service and Support allows customer retention.

Today, Bharatmata theatre is 89 years old, having originally opened in 1937. It demonstrates an important principle in strategic management; a strong brand is created when every activity in the value chain consistently reinforces the same value proposition. Its competitive advantage did not come from offering the widest choice or the most luxurious experience. It came from specialising in Marathi cinema and aligning procurement, operations, marketing, and customer service with that single strategic focus. This consistency-built trust, customer loyalty, and a distinctive brand identity that has endured for decades.

As a proud Marathi film viewer,  I am deeply grateful to Bharatmata and Bhopatkars for I have fond memories of watching some of the BEST Marathi movies there. Some brands operate on a low-key profile just to maintain their bond with customer loyalty. This is the best example I could give in the branding lessons.

Olfactory Marketing (or Olfactory Branding) is the strategic use of fragrance to define and enhance the identity of a space such as a hotel, home, restaurant, banquet hall, theatre, clinic, or retail store. It is an immersive and multisensory marketing approach, where brands create deeper connections with consumers by engaging the five human senses—sight, sound, smell, touch, and taste. Among these, smell is the most direct pathway to the human psyche, as it is closely linked to memory and emotion.

A carefully designed fragrance can bypass rational thinking and act as a powerful emotional language, instantly triggering feelings, associations, and memories. Because of this unique ability, olfactory cues can strongly influence perception, mood, and behaviour. Olfactory branding harnesses the emotional weight of scent to communicate a brand’s personality and values, making the brand identity more memorable, enchanting, credible, and persuasive. When used effectively, it transforms ordinary spaces into distinctive experiences that customers subconsciously recognize and trust.

The aroma of freshly baked cookies is a classic example of scent marketing in a bakery or restaurant, while floral fragrances are commonly used in women-oriented service environments such as salons, spas, and clothing stores. Hotels strategically diffuse different aromas in various areas to create a sense of luxury and relaxation, improve guests’ comfort, and motivate them to return. New cars are also associated with a distinctive “brand-new” smell. Dealerships and manufacturers use artificial, long-lasting fragrances so that buyers can experience this sensation when purchasing a vehicle. The brand Rolls-Royce owes part of its success to the introduction of a signature fragrance in the Silver Cloud model in 1965, which is still sprayed under the seats today to recreate the original aroma and convey a sense of luxury to drivers. Similarly, in-store aromas at Café Coffee Day and the world’s first registered smell trademark for rose-scented tyres demonstrate how scent is used as a branding tool. These methods aim to evoke nostalgia, enhance premium experiences, and create immediate, Pavlovian emotional responses to products.

While visual merchandising primarily appeals to the sense of sight through elements such as colour, lighting, and spatial layout, integrating scent (olfactory merchandising) significantly enhances the retail atmosphere, influences consumer behaviour, and strengthens brand identity. Scent directly interacts with the limbic system; the part of the brain responsible for emotions and memory making it a powerful subconscious driver of shopper responses.

Increased dwell time

Pleasant, mild, and relaxing fragrances such as lavender, vanilla, or citrus encourage customers to remain in the store longer. A well-calibrated aroma can elevate mood and shopping enjoyment, with several studies suggesting that scent marketing can increase impulse buying by up to 40%.

Reduced anxiety

Calming scents help create a comfortable shopping environment, lowering stress levels and motivating customers to explore the store more freely. Perhaps one of the best examples of marketing scents whether the mark is Starbucks, which aromatizes its cafes with the aroma of freshly brewed coffee to the people passing outside what they perceive and feel the urge to go for a coffee and to live the experience of the brand.

Choosing the right business aroma requires aligning scent with brand identity

It’s for target audience, and desired emotional response to create a memorable customer experience. Key steps include defining the intended mood. The business must determine how they want customers to feel e.g., relaxed, energized, luxurious, or nostalgic. This scent becomes a non-verbal communicator, a sensory logo that evokes emotion, communicates quality, and strengthens brand loyalty. For example: A wellness brand might lean into herbal, spa-like aromas to promote tranquillity. A luxury retailer might use warm, musky notes that evoke exclusivity and sophistication.

Five-star hotel brands use olfactory marketing to create a lasting, emotional, and memorable brand identity, often boosting guest loyalty and enabling higher perceived value. They deploy custom, branded scents through HVAC (heating, ventilator and air-conditioning) systems in lobbies, spas, and corridors, designed to evoke specific emotions such as relaxation or energy and enhance the overall sensory experience. Hotels curate unique fragrances that align with their brand identity (e.g., modern, luxurious, or tranquil). Examples include: Taj, Westin, Sheraton, Leela,  they use a white tea and cedar scent for a refreshing, calming, and consistent brand experience globally. Westin uses “Bliss,” a citrusy, energetic, and modern scent to match their, high-energy, boutique, “always-on” brand. Sheraton uses bergamot, jasmine, and freesia to foster a calm and relaxing environment. Bulgari Hotels & Resorts uses a specialized green tea fragrance for a healing, luxurious atmosphere.

Restrooms maintain with consistent, high-quality, and often, automated scent systems to maintain a high-end feel throughout the property. Consistent Brand Experience: Brands use technology to ensure a uniform scent experience across all locations, reinforcing, and extending, the brand, and encouraging, return, visits. A luxury brand might use rose or jasmine , while a youthful brand might prefer fruity scents.

Conclusion

Olfactory marketing, or scent marketing, has indeed become a common and highly effective strategy across various industries to boost brand recognition, enhance customer experience, and drive sales. It’s become a strategic tool in modern movie theatres, flights, trains to enhance the audience experience, and create memorable brand associations. While popcorn scent is the most classic example, theatres now use advanced technology for broader, more immersive scent strategies. By leveraging the fact that the sense of smell is closely linked to the brain’s limbic system which manages emotion and memory. Brands use tailored fragrances to create lasting impressions.

The “Michelin brothers” André (1853–1931) and Édouard (1859–1940) Michelin were French industrialists who founded the Michelin company in 1888, developing revolutionary tires, including the first removable pneumatic tire for bicycles in 1891 and for automobiles in 1895. To promote car travel and their tires, André Michelin published the first Michelin Guide in 1900, a now-famous restaurant and travel guide. The brothers were interested in the growing automotive industry and believed that by making tires more reliable and comfortable, they could promote car ownership. The Michelin Guide served as a tool to increase the demand for cars, and consequently, for their tires. Andre and Edouard Michelin  started their world-famous tire company in Clermont-Ferrand (a small French town) in 1889.  Which was fuelled by a grand vision for France’s automobile industry at a time when there were fewer than 3,000 cars in the country then.

In the late 19th century, cars were a luxury item, and there were only about 3,000 vehicles on the roads in France. Naturally, this limited the market for tires, which posed a challenge for the Michelin brothers. Rather than merely relying on traditional advertising to sell more tires, they came up with an innovative solution; they decided to create demand by encouraging people to drive more. In 1900, they published the first Michelin Guide, a small red book filled with information that was important to drivers. The guide included maps, tire repair instructions, and, most importantly, recommendations for hotels and restaurants across France. The idea was simple, if people had more reasons to travel, they’d drive more, and if they drove more, they’d need more tires. Look at this brilliant marketing strategy used by the brothers.

The Michelin Guide became a game-changer. It didn’t just promote Michelin tires; it enhanced the overall experience of driving. By providing useful content that people wanted and needed, the Michelin Brothers were able to subtly promote their brand and build a lasting relationship with their customers. Over the time, the Michelin Guide became a trusted source for travellers, and its influence grew far beyond its initial purpose. Today, the Michelin stars awarded by the guide are a mark of excellence in the culinary world, but the origins of this respected guide rests in a simple, yet brilliant, content marketing strategy.

The story of the Michelin Brothers is a powerful reminder that content marketing isn’t just about selling a product, it’s about providing value. By creating content that echoes with your audience and addresses their needs, you can build trust, foster loyalty, and ultimately drive sales in a way that traditional advertising cannot. Content marketing has come a long way since the days of the first Michelin Guide.

The Michelin Guide, which awards stars to restaurants based on anonymous, mysterious diners who review food, service, ambiance, prices of dishes in a restaurant. The brothers introduced Michelin stars, to rate restaurants. In practice. a one-star rating means, “a very good restaurant,” two stars signify “excellent cooking that is worth a detour,” and a three-star restaurant is one that offers “exceptional cuisine that is worth a special journey.”

According to Michelin, there are 80 inspectors responsible for covering different geographical areas, and their rotations change each year. The Michelin starts are not everywhere on the globe, and if a restaurant is not within a zone that the guide covers, they are not eligible for a Michelin star. Michelin stars are available in 41 countries and territories across Europe, Asia, North America, and South America, including countries like France, Japan, Italy, Germany, Spain, the United States, China, and Singapore, reflecting the guide’s global expansion beyond its French origins.  In the U.S., the areas covered are New York City, Silicon Valley, San Francisco, the East Bay and wine country, Los Angeles, Chicago, and Las Vegas.

The inspectors are expected to remain anonymous and must visit restaurants several times  at different times of day and over several seasons before awarding any stars. Once a restaurant receives one star, they are up for review in 18 months, at which point they can either maintain their rating, add a star, or lose a star. According to Michelin, the food is the sole focus of the evaluation, but Michelin-starred establishments tend to also have exceptional service and ambiance, which keeps standards high across the board. Michelin states its official judging criteria as follows:

1. Using quality products
2. Mastery of flavour and cooking techniques
3. Personality of the chef in the cuisine
4. Value for money
5. Consistency of food

While Michelin Guide does not cover India, many Indian restaurants and chefs in other countries have earned Michelin Stars.  Jamvar in Doha is making it a notable Indian restaurant brand internationally. Quilon which is Taj restaurant in London has consistently held a Michelin Star for its Southwest Indian cuisine. Trèsind Studio in Dubai led by Chef Himanshu Saini, it made history by becoming the first Indian restaurant to be awarded three Michelin Stars. Atul Kochhar is first Indian chef to earn a Michelin star, his work at London’s Tamarind and later at Benares brought recognition to Indian cuisine. Vikas Khanna is an  Indian American celebrity chef, he holds a Michelin star and is a well-known figure in the culinary world.

After coming home in evening there’s nothing like a warm plate of dal-chawal with a teaspoon of ghee and squeezing little lemon juice on it. For most Indians, dal chawal is more than just food; it’s an emotion, a comfort. Why dal chawal is truly the ultimate comfort food for all of us? The beauty of dal-rice lies in its simplicity. Unlike fancy dishes, dal chawal doesn’t need exotic ingredients. Just basic dal and rice.  I cook dal as follows:

1 small cup toor dal (pigeon pea)
2 cups of water
½ spoon of turmeric powder
½ spoon asafoetida powder
1 spoon full of ghee
1 spoonful of cumin
Salt for taste

I cook toor dal (yellow split pigeon pea lentils, 1 small cup with 2 cups of water by adding ½ tablespoon turmeric powder to cook the dal. After 4 whistles of pressure cooker, I remove the dal and give it tadka of cumin seeds in ghee by adding salt for taste.

I like steamed Ambamohor rice which is called mango blossom rice in English. Having a good aroma and fragrance. Ambamohar is a short-grain rice, they are cooked on special occasions and are mainly grown in Maharashtra.

Dal-rice is packed with nutrients. Dal, depending on the type (toor, moong, or masoor), is full of essential vitamins, minerals, and antioxidants. It’s also a fantastic source of plant-based protein, making it an excellent choice for vegetarians. Dal is rich in protein, fiber, and essential nutrients. Rice, on the other hand, provides carbohydrates for energy. Together, they make a wholesome, balanced meal that’s light on your stomach but heavy on nourishment. Rice, whether white or brown, is primarily a source of carbohydrates, providing energy for the body. It also contains protein, fiber, and various vitamins and minerals. Specific nutrients include B vitamins, magnesium, phosphorus, selenium, iron, and manganese. Brown rice is a good source of fibre and antioxidants like phenols and flavonoids. 

What Makes Dal Chawal Good for a Balanced Diet? Its gentle on the stomach, it is super easy to digest. Together, they create a perfect balance of nutrients that doesn’t burden your tummy. If you’re recovering from a stomach bug, dealing with acidity, or just want a break from heavy, greasy food, your perfect solution is dal chawal for a balanced diet. Its simplicity is what makes it a favourite meal for all ages, from toddlers to grandparents. This combination of meal is as easy on the stomach and on the heart.

If you add a dollop of dahi (curd) to your dal chawal, the combination of dal chawal and curd works wonders for your gut health. Curd has probiotics, which are good bacteria that improve digestion and boost your immunity. This dish isn’t just food; it’s a mood. The warm, creamy dal paired with soft, fluffy rice has an almost therapeutic effect. Add a squeeze of nimbu (lemon) or a side of achaar (pickle), and suddenly, your worries seem a little smaller. Dal-rice is a comfort food. If you are struggling  with gluten sensitivity, dal-rice combo a safe and satisfying option. It suits for the pocket and the time.

The years from 0 to 7 are crucial years in a child’s life. The years from birth to age 7 are decisive because this is a period of rapid brain development and physical development where nervous system is growing at an incredible rate and setting the foundation for future learning, behaviour, and strength. During this period, children build critical skills in areas like language, motor function, and social-emotional development. Children don’t forget traumas throughout their lives which take place in this delicate formative years. Their experiences and environment play a significant role in shaping their life potential till end.

Erick Erickson is a German American psychologist and psychoanalyst. Erikson’s theory of psychosocial development proposes that personality is shaped through eight stages across the lifespan, with each stage presenting a unique psychosocial crisis that must be resolved. Successfully resolving these conflicts, such as “Trust vs. Mistrust” in infancy or “Autonomy vs shame” and “Initiative vs. Guilt” till 7 years leads to a healthy personality and the development of basic virtues. Failure to resolve a crisis can result in difficulties in future stages, while success provides a foundation for continued psychological growth.

0 to 18 months is called Trust vs Mistrust

During this time, infants depend entirely on caregivers and learn to either trust the world based on constant love and caregiving. If an infant misses this it develops a suspicious view due to neglect or inconsistency in caregiving.  Successful navigation of this stage leads to the development of a sense of hope in the infant. Newborns use their sense of touch to bond with caregivers, they communicate needs though cry, and sounds like cooing, gurgling, babbling and explore the world by feeling shapes, textures, and temperatures. This sense is crucial for early development, helping them to learn about objects, develop body awareness which help them to regulate their emotions.

Autonomy vs. Shame and Doubt (18 months to 3 years)

Autonomy is the will to accomplish things independently and do things on our own. This developmental stage occurs during early childhood. If children are over protected or neglected the feeling of inadequacy and low self-esteem enters their personality. A successful outcome results in the child having a sense of self-control and self-worth.  Children naturally start holding things and walking with support between 9 and 18 months, a skill known as “cruising”. They usually begin to walk independently between 12 and 18 months, with many taking their first steps around 12 to 15 months. By 18 months, most toddlers are walking, and by 18 months, they can typically walk independently. This gives them the feeling of autonomy. Children seek independence and exploration through play, which helps them develop new skills and express emotions. They seek to do things by  themselves, learn through imitation, and are developing language, motor skills, and social understanding. This age is characterized by curiosity, a desire to be more self-sufficient, and growing communication abilities. When they are neglected by caregivers, they feel frustration and throw tantrums.

Initiative vs. Guilt (3-6 years)

During this phase of the children’s life, they assert more control over their environment through play and social interactions, leading to a sense of purpose and initiative when encouraged. If their actions are too much criticized or controlled, they develop a sense of guilt complex, causing them to become hesitant and fearful of taking lead or command in their lives and future. This stage is called pre-school. During this stage of life children learn to assert themselves and take control over their world through play and social interactions. Successfully navigating this stage leads to a sense of initiative, confidence, and purpose. When children are overly criticized or controlled, it leads to self-doubt and hesitation in their future endeavours. 

7 years onwards, children learn to become independent, develop a sense of purpose by taking initiative, and build self-confidence through developing skills and a sense of competence. Successful navigation of these stages builds a strong foundation for a healthy personality and leads to virtues like will, purpose, and competence.

children who don’t receive adequate parental support often struggle to build confidence. This lack of support can manifest as conditional love, criticism, or overprotection, which teaches children that their worth is not inherent, or that they are incapable of handling challenges, leading to low self-esteem and anxiety. A foundation of warm, caring, and unconditionally loving parents helps children feel secure, enabling them to explore the world with a stronger sense of self-worth and resilience.

Lack of parental support impacts confidence of children in education. It can lead their behaviour and social skills. This lack of support can result from factors like parental time constraints, low self-efficacy regarding academic help, lower socioeconomic status, or language barriers with schools. It can create lower academic performance. It can also lead to school dropout. 

Love and appreciation are most important at this stage of child’s growth.  When a child doesn’t feel loved or constantly feels like a burden, it leads to shame and low self-esteem. Not being praised for efforts or unique qualities can discourage creativity and unique thinking. When parents tell their child they are not as good as a sibling or friend can make them feel inadequate. Constant mockery of their attempts can also make them afraid to try new things. It’s very dangerous. Parents don’t realise this. Consistent issues like perceived favouritism, inconsistent discipline, and insufficient guidance directly fuels sibling rivalry. When children don’t feel seen, valued, or secure in their parents’ love, they may compete for scarce parental attention and resources, leading to resentment and conflict.

In case of overprotection or constant shielding a child from all challenges or failures may seem helpful, but it can lead them to feel anxious when they encounter stressful situations later in life because they haven’t learned to cope. Even when parents micromanage or control every decision of child, it prevents a child from developing independence and the ability to make their own choices.

Conclusion

My own study and experience have taught me to those children who received unconditional love  develop a strong sense of self-worth. The feeling of security helps them to explore and take risks. Widespread psychological research confirms that an insecure or traumatic childhood has profound and lasting negative effects on an individual’s adulthood, often weakening their ability to form healthy relationships, manage emotions, and achieve their full potential even as adults. Callous parenting can manifest as low self-esteem, difficulty with intimacy and relationships, and increased risk for mental health issues like depression, anxiety, and substance abuse in adults. Children who internalize feelings of worthlessness from their experiences can develop a false self and a deep sense of emptiness.

I had the pleasure of teaching Mr. Noman Aziz Khan during his MMS – Masters of Management Studies (2010–2012 batch) at Anjuman-I-Islam’s Allana Institute of Management Studies, where I served as Professor and Director for a long tenure. Recently, during my visit to Babasaheb Ambedkar University in Lucknow, I had the opportunity to reconnect with him. When I informed Noman over the telephone about my visit, he organized a touching and unexpected commemoration in my honour. I was deeply overwhelmed by his warmth, humility, and affection.

Today, Mr. Noman Aziz Khan serves as Regional Director (Uttar Pradesh, Telangana & Delhi NCR) at LuLu Group International and plays a pivotal role in managing LuLu Mall Lucknow, one of India’s largest and most influential retail destinations.

I still vividly remember Noman from his student days. He was lively, cheerful, and playful, bringing positivity into every classroom he entered. Beneath his easy-going personality, however, lay a sharp academic mind, curiosity for learning, and excellent communication skills. He consistently participated in classroom discussions with enthusiasm and intellectual engagement. Even when assignments were challenging, he displayed effort, discipline, and consistency. Noman often emerged as the presenter in group activities because of his natural communication abilities and confidence. More importantly, he possessed emotional intelligence, teamwork, and interpersonal sensitivity — qualities that are difficult to teach but invaluable in leadership.

Seeing him today as a sincere, disciplined, and innovative retail leader fills me with immense pride. His journey reflects dedication, growth, perseverance, and the ability to transform potential into meaningful success.

LuLu Mall Lucknow spans approximately 2.2 million square feet and is situated on Amar Shaheed Path in Lucknow. Developed across nearly 45.9 acres, it has emerged as one of India’s largest shopping malls and North India’s premier organized retail destination. The mall houses more than 300 national and international brands, including major anchors such as Decathlon, Nykaa, PVR INOX, and the massive LuLu Hypermarket. It also features the Funtura indoor entertainment zone, advanced VR-enabled gaming spaces, multiplex cinemas, extensive food courts, and modern family-oriented leisure infrastructure. The mall is not merely a shopping centre; it is a symbol of Lucknow’s transition into a modern metropolitan city.

Having taught Retail Management for several semesters, I have always believed that successful retailers are distinguished not merely by commercial performance, but by human-centric leadership. Outstanding retailers demonstrate customer-centric thinking, strong communication abilities, product knowledge, ethical behaviour, adaptability to changing consumer trends, team-building capabilities, operational efficiency, calmness under pressure, and strategic thinking. I witnessed many of these qualities in Noman even during his student years.

During my recent visit to the mall, I observed him closely while he interacted with employees, monitored operations, and supervised customer engagement across various sections. His towering leadership presence was visible throughout the establishment. Yet, despite managing nearly 5,000 on-roll employees and over 3,000 off-roll staff members, he remained approachable, calm, and deeply connected with his workforce. Great retail leaders do not merely delegate tasks from offices; they remain visible on the sales floor, coach employees in real time, solve problems directly, and lead by example. Noman embodies this philosophy.

Interestingly, his professional journey began on the sales floor itself at LuLu. His rise through the ranks demonstrates the power of commitment, operational understanding, and leadership earned through experience rather than entitlement.

M. A. Yusuff Ali, Chairman and Managing Director of LuLu Group International, is globally recognized as a visionary retail entrepreneur and philanthropist. His leadership combines business acumen with humility and strong human values. It is evident that Mr. Yusuff Ali identified exceptional leadership potential in Noman Khan and handpicked him to lead the Lucknow operations. Visionary leaders possess the ability to recognize future leadership in others, and this appears to be one such example.

Under its leadership framework, the mall has introduced several operational and marketing innovations. LuLu has adopted aggressive digital branding and omnichannel promotional strategies targeting younger consumers. Through festive campaigns, social media engagement, online promotions, and collaborations with local cultural and devotional programs, the mall has created deep emotional integration with society.

The inclusion of Funtura entertainment zones, VR-enabled gaming, multiplexes, and extensive dining areas transformed the mall into an all-day family destination rather than merely a shopping venue. This experiential retail model has significantly enhanced customer engagement. The mall also introduced sophisticated multi-level parking systems and integrated traffic management connected to all floors — an important operational innovation for a rapidly expanding city like Lucknow.

The hypermarket brought global retail presentation formats into one integrated ecosystem, including imported food sections, modern bakery concepts, electronics zones, and fashion integration. The mall further adopted prefabricated construction methods to reduce environmental impact and later earned an IGBC Gold Rating for sustainability initiatives involving waste management, water conservation, energy efficiency, and reduced fossil fuel consumption.

Community discussions among Lucknow residents frequently mention the extensive product variety, aggressive discounts, efficient billing counters, and the convenience of obtaining everything “under one roof.” These factors have significantly strengthened customer loyalty and repeat footfall.

The impact of LuLu Mall Lucknow on the city extends far beyond retail. The mall has created thousands of direct and indirect employment opportunities across retail, hospitality, logistics, food services, maintenance, entertainment, and security sectors. Local youth have especially benefited from these opportunities.

Its establishment accelerated infrastructural development around Amar Shaheed Path and nearby townships. Improved roads, enhanced transport connectivity, parking infrastructure, and rising commercial activity transformed the surrounding urban landscape. Property prices and commercial rentals in adjoining areas witnessed significant appreciation following the mall’s development. The project stimulated further residential and commercial investment in the region.

Being one of India’s largest malls, it attracts visitors not only from Lucknow but also from neighbouring districts and states. This inflow benefits hotels, transport operators, restaurants, and local businesses. Apart from global brands, local suppliers, artisans, food vendors, and service providers have also benefited from the increased commercial activity generated by the mall.

The mall has also influenced lifestyle patterns, leisure activities, and social culture, particularly among the middle class and younger population. It introduced international retail standards, organized shopping culture, multiplex entertainment, and global consumer experiences, thereby strengthening Lucknow’s identity as an emerging metropolitan city. Indeed, LuLu Mall Lucknow represents a classic case study of how a hyper mall can contribute to city branding, urban modernization, and socio-economic transformation.

As a teacher, nothing brings greater satisfaction than witnessing the success of one’s students. I feel immensely proud of Mr. Noman Aziz Khan. His journey from a cheerful MMS student to a respected retail leader demonstrates how dedication, humility, discipline, and vision can shape extraordinary careers.

He possesses the inherent qualities required for enduring leadership — resilience, customer orientation, ethical grounding, communication excellence, and strategic thinking. With the right opportunities and continued perseverance, I firmly believe he has the potential to become one of the most respected names in Indian Retail history.

In Sweden, a pilot programme was led by a startup “Corvid Cleanig” corvid (type of crow from crow family) in 2022. Crows were enrolled to pick up cigarette butts from the streets of Södertälje (near Stockholm).  The corvids are often considered the most intelligent birds and are among the most intelligent animals in general.  For each cigarette filter a crow drops into a customised vending machine, the bird receives food in reward. The company says the birds are not trapped but participate voluntarily. The startup team and researchers drew conclusions on the corvid family’s well-documented intelligence and capacity for tool-use and problem-solving. “They are wild birds taking part on a voluntary basis,” says Christian Günther-Hanssen, the founder of Corvid Cleaning, the company behind the process.

Cigarette filters are a major part of urban litter in Sweden accounting for around 60 % of items in trash counts on roads, and the project aims to reduce municipal street-cleaning costs while engaging wildlife in a novel way. The initiative is still at pilot stage; questions remain over expandability and scalability. As a progressive nation, the bird welfare by ministry is also a point of strict adherence as cruelty against wildlife. The government of Sweden is also worried about human behaviour, whether this practice will shifts focus away from changing human behaviour. Data collected from Günther-Hanssen, C. and researchers  for using wild crows to collect cigarette butt waste in Sweden is published in Journal of Environmental Innovation.  

Cigarette butts are harmful items.  They have nicotine, tar, microplastics, and heavy metals inside of them. They are highly contaminated in nature. The environmentalists fear the consequences  during high rainfall and floods. The founder of the vending box says the crows are very intelligent they don’t eat the filters; they simply carry them in their purpose to get a peanut.

Conclusion

This is a wrong way of human beings asking another species to help us overcome our weaknesses. We are asking for help from the crows. We are the most ill-mannered species that can’t quit our habits and we cooly forget to throw the trash in dustbins. While smoking we forget to think about the consequences of it every step of the addiction. When we throw trash on roads, we forget what we leave behind as we continue to walk forward and into our own lives. But we are the species capable of building a machine that imagines partnerships across evolutionary boundaries. While humans do utilize animals for a variety of tasks such as agriculture, transport, and assistance roles, for medical inventions many people hold diverse views on these relationships. The extent to which animals are used varies widely across cultures and industries, and this practice has evolved significantly throughout history.  

Crows are called intelligent birds due to their advanced problem-solving, tool use, and impressive memory capabilities. They can recognize faces, plan, and exhibit complex social behaviours like cooperation and communication, which is why they are considered among the smartest animals on the planet. Crows have exceptional memories and can remember specific human faces for years after a single encounter. They can even hold grudges, sometimes passing down their negative reactions to people who have hurt them. Crows are so smart due to their dense neuron packing in their brains, which gives them high cognitive abilities despite not having a prefrontal cortex like humans. Crows score an average of 100 with a standard deviance of 15 points in IQ tests.

In our so-called modern societies, we hold many ethical discussions, movements, and laws dedicated to animal welfare, which focus on ensuring animals are treated compassionately.  The conversation around human-animal interactions is complex, spanning historical necessity, cultural practices, and contemporary ethics regarding awareness and animal rights

The wild birds carry out the task as they receive a little food for every butt that they deposit in a commissioned machine. The Keep Sweden Tidy Foundation says that more than 1bn cigarette butts are left on Sweden’s streets each year, representing 62% of all litter. Günther-Hanssen the founder of Corvid Cleaning estimates his method could save at least 75% of costs involved with picking up cigarette butts in the city. The use of animals in psychological research is a complex issue with arguments both for and against it.

People seek validation to feel accepted, secure, and to measure their self-worth which is  often rooted in basic human needs and past experiences. It’s a natural inclination stemming from the desire for social connection and fear of seclusion, but excessive reliance on external validation hinders personal growth and well-being. Constantly seeking validation can lead to an “approval addiction” when individuals prioritize the opinions of others over their own feelings and needs. When we seek approval from others, and depend on it, to feel a sense of worthiness, we build our self-esteem on a shifting, temporary foundation. 

When individuals stop seeking external validation, it generally signifies an egoless person. Such people shift towards self-acceptance and self-reliance. It leads towards increased self-confidence, less anxiety, and a stronger sense of self-worth. Instead of relying on others’ opinions, they prioritize their own values and beliefs, making decisions based on internal scope rather than external pressures. People who depend on external validation are weak individuals.

Pandit Madan Mohan Malaviya who is best known for founding the Banaras Hindu University (BHU), one of Asia’s largest residential universities. He was also a prominent figure in the Indian independence movement and a strong advocate for modern education among Indians. Additionally, he was a key leader in the Indian National Congress and founded the Hindu Mahasabha. He is best known for popularizing the slogan “Satyameva Jayate” (सत्यमेव जयते), which translates to “Truth alone triumphs”. He actively promoted this slogan, particularly during his presidency of the Indian National Congress in 1918. 

 it’s true that Madan Mohan Malaviya famously used a “begging bowl” to collect funds for the establishment of Banaras Hindu University (BHU). He travelled intensively, seeking donations from various individuals and organizations to realize his vision of a world-class educational institution. When Malviya visited the Nizam of Hyderabad, Mir Osman Ali Khan, for fund raising for BHU, Nizam furiously flung his slippers at Malviya because Nizam did not approve the word “Hindu” for the university. Malviya then auctioned the slippers within the Nizam’s own estate. This unconventional method, while initially met with anger from the Nizam, ultimately led to the Nizam agreeing to build the staff quarters for BHU and later making a cash donation. 

By recognizing their own worth and abilities, individuals don’t care for getting criticized and they become more confident in their choices. The constant need for external validation can be a source of anxiety. When this need diminishes, such people do great societal work. They are more confident, resilient, and respectful of themselves and others. This inner sense of worth is not dependent on external validation, but rather a deep-seated understanding of their purpose of life. Such people are helpful to others around them.

Ishwar Chandra Vidyasagar is renowned for his pivotal role in social reform, particularly concerning women’s rights and education during the Bengal Renaissance. The Bengal Renaissance was a period of significant social, cultural, and intellectual reform in 19th and early 20th century Bengal, particularly in Calcutta. It was characterized by a revitalized interest in indigenous traditions alongside the adoption of Western ideas and practices, leading to a flourishing of arts, literature, science, and social reform movements. The renaissance involved a questioning of traditional social structures, including the caste system, Sati (widow immolation), and child marriage, and a push for women’s rights and education. his period saw the rise of influential thinkers, reformers, and writers who engaged with both Indian and Western philosophical and scientific ideas. 

Vidyasagar is celebrated for advocating for widow remarriage, challenging child marriage and polygamy, and promoting female education, thus leaving a lasting impact on Indian society. Vidyasagar’s life was evidence to his commitment to social justice and progress. He saw education as the key to societal betterment and worked tirelessly to make it accessible to all, regardless of caste or gender. Vidyasagar believed that education was the foundation for individual and societal development. He established schools, including the first for girls in Calcutta, and advocated for a blend of Eastern and Western educational philosophies. He also worked to simplify Sanskrit grammar for Bengali students.  His purpose was to bring about positive change in society through education and social reform, leaving behind a legacy of progress and enlightenment. He never sought validation, he wasn’t primarily driven by external validation in his work, particularly in his social reforms and educational initiatives. He was motivated by a strong sense of social justice and a desire to improve the lives of others, often going against popular opinion and facing significant opposition. 

Jyotiba and Savitribai Phule were pioneers in advocating for girls’ education in Maharashtra, India during the 19th century. They established the first school for girls in India in 1848 in Pune, challenging prevailing social norms that restricted education for women. Their efforts expanded to include establishing multiple schools and educational trusts, impacting marginalized communities and fostering a more inclusive approach to education. Svitribai Phule became India’s first female teacher, she taught in the girl’s school.  Without seeking validation from society. They challenged societal norms by establishing schools for girls, including those from lower castes, and fought against practices like child marriage and sati. Their work was driven by a belief in education and empowerment as tools for social change, rather than by a desire for societal approval. 

Conclusion: In the pre-independence era formal education was largely inaccessible to girls, with societal norms often dictating that they be married off at a young age, making education seemed unrelated. There were many social restrictions on girls. Many families considered education for girls to be unnecessary or even harmful, fearing it might make them ambitious or discontent with their prescribed roles. Thar era saw lack of educational institutions. There were fewer schools for girls, and those that existed often focused on practical skills like needlework rather than broader academic subjects. During such setting social reformers such as Madan Mohan Malviya, Ishwar Chandra Vidyasagar and  Mahatma Jyotiba Phule and his better half Savitribai Phule contributed to educate girls to make them independent. Individuals who don’t seek external validation tend to have a clearer understanding of their own values, beliefs, and goals. Without the pressure to conform to others’ expectations, individuals can be more genuine and truer to themselves.  Because are less concerned with the opinions of others they can face challenges of societal norms and advocate for change.

PERT – Program Evaluation and Review Technique and CPM (Critical Path Method) are project management tools for scheduling and controlling projects by breaking them into smaller tasks and analysing their dependencies. PERT is used for projects which usually are run with uncertain activity durations. PERT charts are used using a probabilistic model with optimistic, most likely, and doubtful time estimates. CPM is used for projects with known, deterministic durations, focusing on time-cost by balancing  trade-offs to find the critical path. 

Kingfisher Airlines didn’t give importance to PERT charts. The airline’s eventual collapse was ascribed to a lack of proper PERT procedure in terms of delegation, scheduling of flights, food arrangements and other services in flights. Aircraft maintenance, pilot and aircraft staff duties, scheduling of their work, misbehaviour of staff, and a lack of attention from the owner, highlighting fundamental failures in project management that no planning technique could overcome without proper execution and governance.

A study of ten failed PPP highway cases in India cited issues such as unreasonable traffic and revenue estimates, inflexible contracts, unbalanced risk allocation, regulatory hold-ups, and limited oversight. These systemic flaws in planning and risk management directly relate to the potential pitfalls of relying too heavily on initial PERT estimates without continuous monitoring and adjustment. PERT requires regular monitoring. The projects include the Delhi-Mumbai Expressway, Nagpur Metro Rail, Navi Mumbai International Airport, GIFT City, and the development of Multi-Modal Logistics Hubs in Greater Noida. Other examples include the Operation, Management and Development (OMD) of Multimodal Terminal (MMT) at Varanasi, the development of the Indian Institute of Management (IIM) – Udaipur infrastructure, the Redevelopment of Gwalior and Amritsar Railway Stations, and the construction of Eco-Tourism Resorts in the Andaman and Nicobar Islands and Lakshadweep.

PERT requires detailed purpose. Projects with uncertain timeframes, such as research and development, by focusing on minimizing project completion time are dangerous. PERT timeline uses a probabilistic approach with three time estimates for each activity: optimistic, most likely, and pessimistic.  It is concerned primarily with time and risk assessment, allowing for contingency planning.  It is best for projects with a high degree of uncertainty and a non-linear or unpredictable flow of activities.

The Critical Path Method (CPM) is crucial in project management because it helps identify the longest sequence of dependent tasks to determine the minimum project completion time. This allows project managers to effectively prioritize tasks, allocate resources, track progress, and proactively mitigate risks to ensure timely project delivery. By highlighting critical tasks that cannot be delayed, CPM provides a clear roadmap and facilitates better communication, helping to avoid bottlenecks and schedule delays.

The Bullet Train Project (Mumbai-Ahmedabad High-Speed Rail project has been analysed using both CPM and PERT in research papers to examine critical activities, interdependencies, and estimated timelines, demonstrating the application of these tools in large-scale, high-value infrastructure planning. For construction of rail tracks, the general application of CPM and PERT in the construction of railway lines has been studied, showcasing how these techniques help optimize schedules, manage costs, and ensure timely completion of complex track-laying activities.

The purpose of CPM is to manage projects with predictable activity durations and focuses on balancing time and cost. It uses a deterministic approach with a single, fixed time estimate for each activity. CPM focuses and identifies the critical path—the longest sequence of tasks to ensure timely project completion and explores time-cost trade-offs. It is best for projects with well-defined tasks and durations, such as construction and manufacturing.

While working on large infrastructure and construction projects publicly detailed PERT charts are less common in general descriptions, the nature of India’s major infrastructure drives, such as the Bharatmala Pariyojana (a massive national highways program), the Mumbai Trans Harbour Link, and various other large-scale building and engineering projects, necessitates the use of robust project management methodologies like PERT/CPM for effective planning and execution. Software tools like Primavera P6 (commonly used for engineering and construction) are leveraged for such high-budget projects, which inherently integrate PERT-like functionalities for risk and uncertainty visualization.

Conclusion

Both tools of project management PERT and CPM are often used together because they are complementary. They both involve creating a project network diagram to visualize tasks and dependencies. They help project managers break down large projects, determine the critical path, make decisions, coordinate teams, and analyse if the project will be completed within budget.