December is always a cheerful yet busy time of year no matter where you are in the world. You see lot of activities and festivities taking place. It is the last month of the year; people just want to enjoy it. The streets, gardens, churches, shops, and restaurants are lit up. The cool breeze has joie de vivre in it. It’s a great time to get away from home and travel somewhere to a different destination. I also like Christmas because there is an aroma in the air. More than 70% of human emotions are based on the smells. In addition, the memories of smells are saved in mind longer than visual or auditory one. The Christmas cookies, cakes, fudges, pudding and pastries add yummy smacking energy in the air.

The pleasant smell of baked cookies and fresh-baked bread is inviting. The scent of new shoe leather or new sneakers is unforgettable; the floating aroma of freshly brewed coffee and tea is so tempting. Aromas are nurtured longer in mind and memory that is why lately the aroma-marketing (in hotels, restaurants, shops) is gaining momentum and helps to popularize the location. Aroma-marketing has a direct effect on the increasing of sales. Many major hotel or restaurant chains even “fix” a particular smell for them, for which they can be recognized.

Obviously, aroma-marketing in Christmas holidays is in demand. Favorites are the familiar scents of tangerine, pine needles, frosty freshness, peppermint, delicious pastries, sweet ginger cookies or chocolate Christmas cupcakes, the smell of chocolate and cocoa. In addition to a pleasant mood, according to the statistics, the customer loyalty increases by 20-25%.  Aroma-marketing on different markets increases sales by 7-27%, return visit to the outlets increases by 15-20%.

Marketers try to create real experience and stronger connections especially during the festivity like Christmas.  Today technology is plentiful and influences our daily life.  We have everything we need at our fingertips; we need not even step out of our homes, we get everything on our cell phones, tablets, and laptops at a click of button. But, during this time of the year, people prefer getting out from their cozy zones and like to experience the real shopping experience.

Creating sensory signatures across multiple senses in an integrated way multiplies the effects of individual sensory elements to create a bigger impression.  This is known as the multiplier effect in marketing.  By incorporating a festive mix of music, visually appealing décor, and nostalgic scents shops and restaurants invite customers.  The holistic effect is an authentic feast for the senses invites and influences holiday shoppers. Research has found that shoppers’ evaluations of stores tend to be highest at the time of year when festive music is being played, this effect enhances when the music is paired with festive scent. The research found that when music and scent were matching it makes a very positive effect on sales.

During the magical holiday season, where consumers are seeking ideas for gift purchases, retail experiences can attract shoppers into stores, inspire purchases, increase dwell time and create brand affiliation.  The opportunity to enhance a retail environment is never more appropriate, available, accepted and even expected. Consumers expect the experience of Christmas long before from end of November.   They are in festive mood and like to be nostalgic, excited.  The right experience can be a hidden persuader to the consumer with gifts to buy.

Christmas is a time of giving and sharing. It is a wonderful time of the year. From kids to older people wait for this time of the year because there is so much each one plans to do; listening to Christmas carols with a cup a cocoa is one that is matched by very few other things in life. Snuggling in a blanket with family and friends, and humming these tunes can cheer one up immensely. It encourages a feeling of closeness, and leads one to feelings of joy no matter even if someone has experienced few bad things in life.

Fairy lights and pretty decorations: New lights and fresh decorations mixed with old ones give a feeling of warmth and happiness. When these are up, everyone knows that Christmas is near, and this is enough to brighten even the gloomiest of moods. Decorating a tree is a pleasure worth experiencing in life; from draping garland, avoid branches bulging between tightly cinched garland strands between each wave. This joy is compounded when you know there is a gift waiting for you under the tree. Everyone likes to be pampered with a gift.

Family get-togethers:  This is the time when all your favorite near and dear ones gather. It is a feast time. With all the traditional dishes and sweets, the house full of festivities, and we feel like one big happy family. Yes, there is the occasional family drama, but hey, that’s what Christmas is all about. Forget all grudges, get it out of system.

Nothing evokes the holiday season like the invigorating smell of an authentic white pine and birch. The scent of fresh evergreens and crisp pine needles is stimulating also, thyme notes clear the mind and sharpen one’s focus. Colorful and lovely Orchids along with a warm message on post it note are so uplifting and relieve depression.  Warm apple cider spiced with cinnamon, clove, and whole peppercorns topped off with a subtle hint of orange peel creates cozy and nostalgic aroma.  Do you know, a lot of people think that cinnamon is the best scent of Christmas?  Another scent is cool peppermint – when it is balanced with warm, frothy vanilla it creates a comforting wintry aroma. This Christmas enjoy the aromas, pamper your senses.

Merry Christmas to one and all!!!

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Over the course of my life, I have done all possible jobs that one can think of – front desk assistant, telephone operator, clerical work, accounts assistant, inventory officer, sales woman, sales manager, tutor, lecturer, professor, director...etc. The range of job designations and experience of working in diverse roles has given me strength to think, help people, increase customer satisfaction, promote products, and off course build brands. When I look back at my career, in some jobs I excelled, in some I continued with odds. But the fact is that the diversity in my career has strengthened me as a person and definitely enhanced my skills. Every job taught me something or the other. I love meeting people, reading, travelling, listening to music, cooking, gardening, teaching, writing. Blogging has been a recent addition and am loving it. It has become my biggest hobby. Blogging has changed my life. My blog is wide-ranging manifestation of the way I think. I am a creative individual; I write because I have the urge to translate expressions of life. Over the years I studied and added some degrees as well. I have a PhD in Marketing Management from University of Pune, a post doctoral D.Litt (Doctor of letters) from Mumbai University in strategic management. I am a Professor of Management Studies with 16 years of teaching experience and have over 20 years industry experience. My core teaching areas are Marketing Strategy and General Management. As a teacher, I have always maintained the academic rigor in my classroom, I have always believed and practiced academic engagement while lecturing, I believe in experiential teaching-learning. I truly believe that education is interdisciplinary; therefore I have successfully guided 15 students for their PhD degree across various sectors in business management which includes a broad base of research coursework coupled with an area of specialization. I write on various management topics, research, news and higher education for students. And, the general section of articles on my blog relate to my interests in life. Happy reading to you all!

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